Bulk Orders: For orders more than 100,000YEN please send us your order list and we will give you the quotation including approximate shipping fees.Payment will also be done thru bank to bank transfer for this amount.

PAYMENT:Accepted thru PAYPAL ONLY for online purchases.

Shipping Update: Japan's National Holiday Obon Memorial Week from Aug 11th up to Aug15th.Please be sure to place your order well in advance.Orders received during this days will be shipped out on August 17th.Our apologies for your inconvinience.

We ship WORLWIDE directly from Japan to your desired delivery address via Japan's Postal Services with this options:

*Via EMS -

• Insured
• With Tracking Number
• approximately2-5 working days delivery time
• Highly Recommended 

*Via Regular Air Mail -

• NOT Insured
• With Out Tracking Number (PLEASE DON'T ASK FOR TRACKING NUMBER IF YOUR ITEM WAS SENT VIA REGULAR AIR MAIL)
• approximately 7-10 working days delivery time
• up to 2 kg only (on this case your item will be shipped out via EMS)

On rare cases, broken/lost items sent via Regular Air Mail is not compensable.So we highly recommend EMS. 

NOTE: We strongly suggest BUYERS From ITALY,FRANCE,BRAZIL,SOUTH AFRICA and RUSSIA to choose EMS for a safer and faster shipping.Delayed arrival of shipment has been reported from this countries.

Most items will be ready for shipment within 2-3 days after you place your order except for the other items with delivery time stated (Please don't count weekends). On rare cases,some items might take 5-7 days (or even longer, in which case we will notify you via e-mail. 

NOTE:We would like to inform you that delay in processing orders maybe expected during weekends and holidays.Please be sure to place an order well in advance during this seasons especially during Japan's Holiday.

Japan's National Holidays:
New Year Holidays Dec 29th-Jan4
Golden Week in Japan Apr 29th-May 5th
Obon Memorial Week Aug 13th-Aug15th

SHIPPING FEES:
Shipping fee is based on weight charges.During checkout,the shopping cart will calculate your items automatically.

Cancellation,Return & Exchange Policies:
All sales are final.Unless it was listed not as described or it was defective upon receipt.No return.No exchange.So as with the items with sizes such as geta sandals,kimono,tabi socks,tabi boots,etc.So please check first your desired size BEFORE making any purchase. 

RETURNS/REFUNDS:
We don't accept return/exchange.Unless it is not as decribed or defective.Please make a return within 7 days of delivery for a full credit/refund of the purchase price. To make a return, send us an e-mail with the following information BEFORE sending back the item/s.
1.Item number
2.Item/s you would like to return
3.Reason for return

All items must be in original condition, unwashed,undamaged, never worn, never used, and must be in original packaging. We will send a new item or reimburse a refund as soon as we received the item.Processing will start upon receipt of the returned item/s.